The hotel offered great amenities, like a kitchenette and clean rooms, making our stay pleasant. However, we encountered some issues with room cleanliness and a malfunctioning grill that hindered meal prep. Overall, we appreciated the friendly staff and amenities provided during our visit.

Strongly recommend for a fleeting moment

Comfortable room, clean room with great water pressure in the shower, and a convenient snack area with reasonable prices for essentials like yogurt and muffins.

Limited breakfast options.

Comfortable stay with some noise issues

I stayed here for 2 nights with my family. The room was clean and had comfy beds, but we dealt with loud noises from a party above us. The front desk was nice, but it took a while to get through. Loved the little mart with good prices for snacks and drinks. Just wish the elevator was faster.

Candlewood offers a great experience with an indoor pool and hot tub that's perfect for relaxing after a long day. The location is ideal, being close to the eastern states expo, which is convenient for visitors. I also appreciated the efficient rooms, complete with a full fridge and stove, to make my stay comfortable.

I recommend.

I truly enjoyed my stay at Candlewood Suites-West Springfield. The warm decor and clean, spacious rooms made me feel right at home. The cozy beds and well-stocked kitchenette were particularly comforting for my stay as a senior traveler.

Improve accessibility in common areas for seniors.

Comfort with a Few Quirks

I stayed for two nights in a cozy studio room. The kitchenette was handy for quick meals, and the staff, especially Clarence, offered exceptional service. However, I noticed some cleanliness issues and an unusual smell in the hallways. Future guests should request a room away from the main traffic areas.

Staying at Candlewood in West Springfield felt like home during my road trip across the U.S. The cozy beds and well-stocked kitchenette made everything comfortable. I enjoyed the quiet location, though I noticed some areas could use a little updating.

Clean accommodations with a well-stocked kitchenette. The noise from above was disruptive at times. Close to a casino, which was convenient for fun evenings.

The room was super clean and comfy. We loved borrowing games and DVDs for fun nights. The kitchen amenities really helped us enjoy meals like at home. It was also close to stores and a few great restaurants, which made our trip easier.

This place suits me perfectly with great amenities like free wi-fi, a fitness center, and a snack bar. The staff even helped me catch a taxi on my first stay, which I appreciate. I'll be back for a weekend!

I had a fantastic stay! The kitchen was well equipped and really handy, and my room was spacious and clean. The laundry service was free and super convenient.

The space includes a well-stocked kitchen area with a solid table for dining or working. Plus, there's an outdoor grilling area that really stands out for those looking to cook up something special away from home.

Found a mouse trap in the room, which isn't exactly setting any comfort standards. The carpets felt a bit grimy and damp, not what I prefer when I'm trying to kick back. TV setup is lacking—no smart TVs, and honestly, it's a missed opportunity in this tech-savvy era. Also, the hallways had that familiar smoke smell, and the dog population on the property felt a tad excessive.

a budget-friendly oasis with a comfy kitchen and inviting staff

Exceptional room amenities, friendly personnel.

The room was very clean and had a well-stocked kitchenette which made it easier to prepare meals. Loved the cozy bed and spacious layout. Plus, free laundry in the exercise room was a nice bonus!